Notification Preferences

Modified on: Wed, 23 Aug, 2023 at 5:11 AM



Types of Notifications:

There are two types of notifications that you can set:

Bell Notification:

These notifications appear within the vault in the top right corner under the bell icon and there are three options:

1. Receive notifications when documents are uploaded to All Documents:  Get a bell notification when a user uploads a document in one of the folders under the All Documents tab.

2. Receive a notification when documents are uploaded to Unfiled: The vault holder will get a bell notification when a user or a collaborator uploads a document in the Unfiled Tab.

3. Receive notifications when documents are deleted: When a document is deleted from within the vault, the vault holder will get notified.

Email Notification:

When the email notifications are enabled, an email is triggered when three different types of action are done. 

1. Receive email notifications for Inbound email: The vault holder will get an email notification when a user or a collaborator sends a document as an attachment via the Inbound Email.

2. Receive email when documents are uploaded to All Documents: Get an email notification when a user uploads a document in one of the folders under the All Documents tab. 

However, if an Advisor in a multi-tier environment checks on this option, it means that the advisor would receive email notifications every time a document is uploaded to the Advisor's Vault.

3. Receive email when documents are uploaded to Unfiled: 

The vault owner will get an email notification when a user or a collaborator uploads a document in the Unfiled Tab.

4. Receive email when documents are uploaded to Sponsor Folder (This notification option is only available for Admins and Reps of subgroups under a 3-Tier portal): The user will get an email notification when a client or collaborators uploads document in the Company Folders.


Steps to enable Notifications:

Enabling Notifications is a Two-Step Process.

Step 1: Go to the account name in the top-right corner and click on Account Settings

Step 2: Click on Notifications 


Step 3: Toggle ON and OFF depending on your preference


Upload Email Notification Example



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