Trusted Device Login: Remember Me

The “Remember Me” option allows you to stay signed in on a trusted device, reducing the need to repeatedly enter your password and Multi-Factor Authentication (MFA) code.

When enabled, your device and browser are recognized, allowing you to access your account without re-authenticating for 30 days.

Before You Start 

• This feature applies per device and browser

How It Works

When logging in:

1. Enter your email and password
2. Select “Remember Me”
3. Complete login:
   • If MFA is enabled → enter your verification code
   • If MFA is not enabled → proceed directly to your account

Once completed:

• You will remain signed in on that device and browser
• You will not be asked to re-enter your password
• If MFA is enabled, you will also not be asked for a verification code during this period

When You’ll Be Asked to Log In Again

You will be required to log in again (and complete MFA if enabled) if:

• You sign out manually
• Your session is terminated or forced to sign out (e.g., security policies or admin action)
• You access your account from a different device or browser
• The 30-day period expires

Important Notes

• This feature only applies to the specific device and browser used during login
• Do not enable this option on shared or public devices
• Your organization’s security settings may override or restrict this feature
• For security purposes, access may still be revoked if unusual activity is detected

Troubleshooting

• I’m still being asked to log in every time
  • Ensure “Remember me for 30 days” was selected during login
  • Confirm you are using the same browser and device
• I was signed out before 30 days
  • Your session may have expired due to inactivity or security rules
  • You may have been signed out manually or by an administrator
  • You may have cleanned your browser cache and cookies