Security

How to reset your password
If you can't log into your account and need to reset your password: Go to the FutureVault login screen. Below the fields for Email and password clic...
Mon, 2 Apr, 2018 at 5:11 PM
How to change your account password
To change your password log into your account, click on your name in the top right corner, then go to:  My Account Settings -> Security -> Change Pas...
Fri, 9 Mar, 2018 at 3:29 PM
What is a Two-Factor Authentication?
It's easier than you think for someone to steal your password. Any of these common actions could put you at risk of having your password stolen: Usi...
Tue, 19 Dec, 2017 at 2:31 PM
How to enable Two-Factor Authentication on your account
Two-Factor Authentication is known as "multi factor authentication" that requires not only a password and username, but also something that only, ...
Fri, 9 Mar, 2018 at 3:15 PM
How to disable Two-Factor Authentication
Signing in with a password and a Two-Factor Authentication code means your account is more secure. When you remove this extra layer of security, you will on...
Fri, 9 Mar, 2018 at 3:20 PM
How to sign in using the Two-Factor Authentication
Signing in to your account will work a little differently once you enable your Two-Factor Authentication. 1. Enter your username and Password as usual and ...
Fri, 9 Mar, 2018 at 3:16 PM
How to block an unrecognized email
When you receive a document from an unknown email, you can block this email right away as follows: In your Unfiled (Documents>Unfiled). Click the n...
Fri, 9 Mar, 2018 at 3:21 PM
How to manage your Trusted Email List
FutureVault will alert you when you receive a document from an unrecognized email. Before saving the document you need to add this email to your Trusted Em...
Fri, 9 Mar, 2018 at 3:22 PM
How to change your Two-Factor Authentication
Step A. Select the "Account Settings" tab from the top-right corner. Step B. Select the "Security" tab. Step C. Under "...
Fri, 4 May, 2018 at 4:55 PM